Basic concepts

  • Fundamentals
  • Evaluating Usability, User Experience and Accessibility
  • Usability Evaluation in Human-Centered Design

Risk in Usability, User Experience and Accessibility

  • Introduction
  • Typical Risk

Usability and Accessibility Standards

  • Usability Standards and Manufacturer Guidelines
  • Accessibility Standards

Usability Reviews

  • Introduction and Approach
  • Types of Usability Review

Usability Testing

  • Introduction
  • Step-by-Step Approach to Usability Testing
  • Prepare Usability Test
  • Conduct Usability Test Session
  • Analysis of Findings
  • Communicate Result and Findings
  • Quality Control of a Usability Test
  • Challenges and Frequent Mistakes

User Surveys

  • Introduction
  • Step-by-Step Approach to User Surveys
  • Standardized Questionnaires

Selecting Appropriate Methods

  • Criteria for Selecting Method

Summary of Roles and Responsibilities

  • Usability Tester
  • Moderator and Note-Taker

Intended Audience

• Software Testers
• Test Automation Experts
• Test Managers
• Business Analysts
• Software Developers
• Project Managers
• Product Owners, Scrum Masters, Agile Coaches

Course Duration: 2 days

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ISTQB® Usability Testing

    About the Course

    The usability testing strategies and techniques are the main emphasis of the ISTQB® Certified Tester Usability Tester (CT-UT). It covers the setup processes from a usability, user experience, and accessibility perspective, as well as any applicable standards and dangers.

    Business Outcomes

    The following are the Business Outcomes that a Foundation Level Usability Tester certification holder is expected to achieve:

    • Understand the fundamentals of usability and usability testing.
    • At any point of the development cycle, identify and classify the seriousness of usability risks and possible accessibility violations in a given product.
    • Identify applicable usability, user experience, and accessibility requirements and check for their implementation in a product.
    • Establish processes to ensure that specified usability, user experience, and accessibility goals for a product are met in practice.
    • Create and monitor a test plan for achieving specified usability, user experience, and accessibility objectives.
    • Educate non-specialist stakeholders on the reasoning, mechanism, and outcomes of usability, user experience, and accessibility assessments.