Managing the Test Activities
- Managing the product
- Managing the team
The Test Process
- Test planning activities
- Test monitoring and control activities
- Test completion activities
The Context of Testing
- Test stakeholders
- The importance of stakeholder knowledge in test management
- Test management in a hybrid software development model
- Test management activities for various lifecycle models
- Test management activities at various test levels
- Test management activities for different test types
- Test management activities to plan, monitor, and control
Risk-Based Testing
- Testing as a risk mitigation activity
- Identification of quality risks
- Quality risk assessment
- Mitigating quality risks through appropriate testing
- Techniques for risk-based testing
- Success metrics and difficulties associated with risk-based testing
Project Test Strategy
- Choosing a test approach
- Analyzing the organizational test strategy, project context, and other aspects
- Definition of test objectives
Improving the Test Process
- The test improvement process (IDEAL)
- Model-based test process improvement
- Analytical-based test process improvement approach
- Retrospectives
Test Tools
- Good practices for tool introduction
- Technical and business aspects for tool decisions
- Selection process considerations and return-on-investment evaluation
- Tool lifecycle
- Tool metrics
Test Metrics
- Metrics for test management activities
- Monitoring, control, and completion
- Test reporting
Test Estimation
- Estimating what activities testing will involve
- Factors which may influence test effort
- Selection of test estimation techniques
Defect Management
- Defect lifecycle
- Cross-functional defect management
- Specifics of defect management in Agile teams
- Defect management challenges in hybrid software development
- Defect report information
- Defining process improvement actions from defect report information
The Test Team
- Typical skills within four areas of competence
- Analyzing required test team member skills
- Assessing test team member skills
- Developing test team member skills
- Management skills required to manage a test team
Stakeholder Relationship
- Cost of quality
- Cost-benefit relationship of testing
Learning Outcomes
- Manage testing across various software development projects using established test management processes
- Identify test stakeholders and relevant software development lifecycle models
- Organize risk identification and assessment sessions and use the results to guide testing toward the test objectives
- Define a project test strategy consistent with the organizational test strategy and project context
- Continuously monitor and control testing, and report progress to stakeholders
- Identify and develop the necessary skills within the team
- Lead test process improvement activities across projects or product streams
Target Audience
Not limited to testing specialists — also relevant for the following roles:
- Testers, test consultants, test managers
- User acceptance testers, Scrum Masters
- Project managers, product owners
- Quality managers, software development managers
- Business analysts, IT directors, management consultants
Prerequisites
ISTQB® Certified Tester Foundation Level v4.0 (or a previous version) and sufficient practical experience are required.
Course Duration: 2 days
This certification provides the knowledge and competencies needed to take responsibility for managing all testing activities across the software development lifecycle — from designing a project test approach aligned with the organizational test strategy to building a test team and its competencies. It is a wide-ranging syllabus covering almost everything a test manager handles day to day: risk-based testing, test process improvement, tool selection and ROI evaluation, test estimation, defect management, and stakeholder relationships including the cost-benefit case for testing. It addresses test management activities in both traditional and hybrid software development models, offering a management framework adaptable to different organizational structures.