ICAgile® Agile Coaching (ICP-ACC) 

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The Agile Coaching Mindset 

  • Definition of Agile Coaching 
  • Coach as Agile role model 
  • Achieving essential mindset shifts 
  • Achieving self-awareness/self-management in the coach 
  • Agile coaching stance 
  • Ethical considerations of Agile team coaching 

Foundational Professional Coaching Skills 

  • Basics of using emotional intelligence as underpinning 
  • Presence 
  • Listening 
  • Powerful questioning 
  • Giving and receiving feedback 

The Coaching Conversation – Coaching for Action 

  • Topic identification 
  • Topic exploration 
  • Action commitment 
  • Conducting the coaching conversation 

Coach as Mentor – Key Mentoring Skills 

  • Giving options while maintaining presence 
  • Articulating expertise 
  • Keeping the mentee at free choice 

Mentoring Agile Role Transitions 

  • Contrasting mentoring with coaching 
  • Understanding the individual change cycle 
  • Key Agile role transitions 
  • Identifying and handling resistance from individuals 
  • Conducting the mentoring conversation 

Coach as Teacher – Key Teaching Skills 

  • Using multiple content delivery mechanisms 
  • Chunking content into digestible pieces 
  • Checking for understanding 
  • Creating an environment for stickiness 

Agile Mindset Shifts and Frameworks 

  • Helping team members experience the Agile mindset shifts 
  • Distinguishing and articulating at least one Agile framework 

Foundational Team Coaching 

  • Systems view 
  • Observation 
  • Articulating what’s happening 

Describing Team Development 

  • Using a model of team development 
  • Helping a team detect its own stage of development 
  • Creating a team kickoff/startup agenda 

Coaching the Journey Toward High Performance 

  • Defining and identifying high performance 
  • Team development as a journey, not a destination 
  • Assessing the team as a healthy system 
  • Adapting your style based on team maturity 

Handling Conflict and Dysfunction Within the Team 

  • Surfacing and working with conflict 
  • Building self-awareness/self-management capacity in the team 
  • Recognizing that teams are human systems 

Handling Organizational Impediments 

  • Identifying and capturing impediments 
  • Leadership engagement 

Setting Boundaries for Agile Coaching 

  • Defining the Agile coaching “contract” 
  • Designing a coaching alliance 
  • Special considerations for internal vs. external coaches 

Learning Outcomes 

  • Select and blend professional coaching, facilitating, mentoring, and teaching skills as the situation requires 
  • Build a strong coaching alliance and contract with teams 
  • Help teams recognize their own stage of development and progress toward high performance 
  • Work constructively with conflict and dysfunction within a team 
  • Identify organizational impediments and engage the right level of leadership 
  • Observe the ethical boundaries of Agile coaching 

Target Audience 

Relevant for the following roles: 

  • Scrum Masters 
  • Agile coaches 
  • Product managers and product owners 
  • Project managers 
  • Leaders who want to support teams in scaling their Agile practices and delivering value more effectively 

Prerequisites 

There is no formal prerequisite; practical experience with Agile teams is beneficial. 

Assessment Method : here is no exam in the classic sense; certification is earned through full attendance at an accredited course and the instructor’s continuous/practical assessment

Course Duration: 3 days

Certificate Validity : Valid for life, no renewal fee 

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The ICP-ACC Agile Coaching certification verifies an in-depth understanding of the tools, skills, and techniques needed to coach Agile teams. Designed by the thought leaders who defined the discipline of Agile coaching, it enables participants to develop the four core Agile coaching skills: professional coaching, facilitating, mentoring, and teaching. Participants build these skills hands-on, practicing with real coaching challenges under the guidance of experienced instructors. 

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ICAgile® Agile Coaching (ICP-ACC) 

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